AI News, SXSW 2019: Beware of geeks bearing gifts

LESS PAIN ON THE TRAIN: HOW DIGITAL TECHNOLOGY CAN IMPROVE THE CUSTOMER EXPERIENCE FOR UK RAIL PASSENGERS

Covered inCampaign In 2019, the festival that launched 1,000 apps is continuingto wake up to the legacy of what it helped create, questioning the ethical basis of everything from data bias to the consolidation of power to unregulated artificial intelligence.

Now every other talk has an ethical dimension – sample title:AI and the Threat to Democracy.The latest acronym for the US tech giants is the G-MAFIA and Gary Kasparov half-joked to a packed room that 'technology is one of the main reasons why so many people are still alive to complain about technology'.

Being America, there’s still a side of hubris to go with the main course of dystopia and doubt: on the theme of invented job titles, it’s not enough to be a chief executive any more – I counted at least three 'chief visionaries'.

But these visionaries have clocked that it’s not enough to write an algorithm that deletes thousands of jobs overnight, so there’s a proliferation of talks about designing for humans, being ethical with data andhow to put empathy into business and AI.So much so that there’s a real danger that 'human-washing' looks set to be this year’s green-washing.