AI News, Robots: better saved for Sci-Fi believe UK consumers
Robots: better saved for Sci-Fi believe UK consumers
The UK currently has a doom and gloom attitude towards AI, in part due to TV, film, and regular AI failure news stories Nick Ismail According to a study from SQS, two thirds (62%) of UK adults believe that the technology behind artificial intelligence (AI) is likely to fail resulting in robots destroying human life.
>See also: How robots in the workplace will change organisational culture The report uncovered, unsurprisingly given this alarming fear of real life imitating art, the UK public are sceptical about the role of intelligent robots and technologies in their day-to-day lives, with almost half (48%) revealing the threat of hackers targeting AI devices would prevent them from buying these devices.
>See also: European politicians vote to regulate rise of robots “Alongside the fact that 76% are concerned AI could be easily hacked by someone with malicious intent, our study proves the rapid uptake of technology in the UK has led to extreme perceptions regarding the overall safety of AI products.” “Yet, brand, products and services are all built on consumer trust, and it’s vital the AI community does everything in its power to protect its customers.
Does AI make you WannaCry?
Almost every day we see or hear about major cyber-security threats and software issues that have serious repercussions on the daily running of society.
Shortly after this, a system collapse, suggested to have been caused by human error, also brought British Airways to its knees and meant the company had to take the drastic action of cancelling all its flights for almost 24 hours.
But, of course, we have been watching these types of catastrophic digital downfalls play out in movies and TV shows for years – computers malfunction, software goes rogue and hackers infiltrate the deepest realms of government, business and our private lives.
Life imitates art Problematically, for the adoption rates of emerging technology, as the public become more aware of the real scale and danger of cyber-attacks, they are becoming increasingly sceptical when it comes to embracing emerging technology.
Indeed, the revelations regarding 1984-esque Orwellian hacking tools developed and used by the CIA and British intelligence to spy on household connected devices highlights how easy it is for smart home systems to be compromised.
But it is now becoming increasingly obvious that fearmongering is standing in the way of the potential for positive digital transformation and is an issue the industry must tackle head on, if the public are to embrace emerging technology.
Indeed, less than a quarter (24 per cent) of those surveyed in our study believe home robots are safe with over half (52 per cent) concerned they could also fall victim to cyber criminals with malicious intentions of using this technology against them.
The threat of cyber-criminals is also a cause of anxiety for consumers with nearly three out of five (59 per cent) convinced self-driving cars could be infiltrated by hackers, resulting in horrific accidents or potential hostage scenarios.
Ultimately, if innovations such as AI, autonomous vehicles and smart homes are to become part of everyday life, government and businesses have a duty to prove to the public that every precaution has been taken to safeguard and protect human life.
Consumer distrust harming technological innovation in the UK, warns SQS
new study by SQS, the end-to-end quality specialist for digital business, shows almost 80 per cent of UK adults looking to buy AI products in the future may reconsider due to the threat of hackers targeting AI technology.
While advances in such technology have the capability to digitally transform our lives, less than a quarter (24 per cent) of those surveyed believe home robots are safe with over half (52 per cent) concerned they could also fall victims to cyber-criminals with malicious intentions using these robots against them.
But for this to happen, the consumer trust issues that we have uncovered need to be addressed first.” “Safety concerns and cyber vulnerabilities should be the top priority for companies developing innovative technology, rather than added as an afterthought or worse, once catastrophe has already struck.
If advances such as AI, self-driving cars, home robots and connected houses are going to take off in the UK, stringent software testing and quality assurance must be carried out at every stage of product development to guarantee the safety of this technology.” The scepticism and concern surrounding emerging technology could severely hamper the UK’s economic growth and further, widen the technology skills gap the nation is currently facing.
SQS consultants identify and mitigate business risk in technology led transformations utilising standardised methodology, industrialised automation solutions, global delivery and deep domain knowledge across multiple industries.
- On Monday, December 9, 2019
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