AI News, Press Release Archives

Leverage AI and Advanced Analytics to Improve CX at the 15th Annual Customer Contact, East: A Frost Sullivan Executive MindXchange

Prior to joining IHG in October 2017, Dever was with Popeye’s Louisiana Kitchen for more than 13 years, where she held various roles, culminating in Head of Global Guest Experience. In this role she was responsible for developing a multi-year guest experience strategic roadmap that improved overall satisfaction by 10% from 2014-2017. Prior to joining Popeye’s, Dever worked for ServiceCheck Incorporated, where her responsibilities included consulting with clients of the restaurant and retail industry and where she was named Salesperson of the Year in 2003.  This annual event provides solutions to meet the complex communication demands presented by today’s multi-channel customer.

Sullivan has become world-renowned for its role in helping investors, corporate leaders and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models and companies to action, resulting in a continuous flow of growth opportunities to drive future success.


Sustainability is one of the greatest challenges facing us today and requires action in a variety of areas such as clean energy, agriculture, population health, food security, transportation, consumption, industry, and the appropriate management of our natural resources.

The objective of this event is to bring together a broad range of participants interested in addressing a variety of sustainability challenges across a myriad of different domains such as energy, agriculture, health, transport, manufacturing, etc., along with experts from the Insight Centre for Data Analytics, to discuss the challenges and opportunities for AI, data analytics, and data science, in the area.

New AI-driven analytics and data storytelling in Power BI

On this episode, Will Thompson from the Power BI team joins Jeremy Chapman to take a hands-on look at updates to Power BI, including new capabilities to ...

AI Powered Contact Center Analytics (Cloud Next '18)

In this session, we'll pull back the curtain on how Google AI is used to help discover topics in the sea of historical calls coming to a contact center.

The hidden ethics of our personal data | Daniel Goddemeyer & Dominikus Baur | TEDxUCLouvain

Increasing access to our personal data raises profound questions around ownership, ethics and the resulting cultural changes in our everyday lives. In the years ...

The Must-Have Future Career: Analytics Translator | AI for Business #4

Welcome back to AI for Business! In this episode we're going to be examining what some are calling the 'must-have' future career - the Analytics Translator!

Data & Analytics in the Law - NYC - Sep 27 2017

Today Artificial Intelligence (AI), Blockchain, smart contracts, machine learning are top of mind and the legal profession is no exception. Law firms are hiring ...

A.I. for Marketing & Growth - Where do I start?

At Growth Tribe, we train business people in their first steps with A.I. for marketing and growth. In this video, we run you through the first steps of applying artificial ...

What Tools Do Growth Hackers Use? - Growth Insights #7

Welcome back to Growth Insights! This latest episode asks the burning question - What Tools Do Growth Hackers Use? - Growth Insights #7 Growth Insights is ...

Power BI updates: Fusing AI and data visualization | Best of Microsoft Ignite 2018

The infusion of AI and data visualization with Power BI presented by Power BI and AI expert Justyna Lucznik with host Jeremy Chapman. They present the latest ...

Intel’s Naveen Rao Talks to Tim O’Reilly at the San Francisco Artificial Intelligence Conference

At the September O'Reilly Artificial Intelligence Conference, Naveen Rao, vice president and general manager of the Artificial Intelligence Products Group at ...

Oracle Launches Artificial Intelligence Apps For CFOs

Oracle Launches Artificial Intelligence Apps For CFOs Oracle is rolling out new mobile apps deploying artificial intelligence (AI) targeted at chief financial officers ...