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10 Jobs Artificial Intelligence Will Replace (and 10 That Are Safe)
To give you an idea of what jobs might be most vulnerable and which might be safe, we've compiled lists of jobs AI can and can't replace based on advice from experts, stats from the website noted above, and other research.
AI can analyze sales calls far faster than any sales manager could -- in fact, it would take nine years of nonstop sales call analysis for a human being to compete, and that’s if they didn’t take vacation or sleep.
some jobs won’t be strictly replaced -- they just might be adjusted to account for new technologies’ “careers.” Based on the landmark 2013 study that inspired “Will Robots Take My Job?” we’ve rounded up some of the marketing and sales roles most likely to be replaced by robots, bots, and AI in the next few years.
This study analyzes the likely probability that a job will be replaced by automation and computerization -- based primarily on the level of routine a job has and the specialized training and social intelligence required to complete it.
Score: 99% Why: You probably already receive robo-calls on behalf of various products and services, and career growth in the telemarketing space is expected to decline by 3% by the year 2024.
Likelihood: 96% Why: Pam predicted this back on The Office, but in case you're not a fan, automated phone and scheduling systems can replace a lot of the traditional receptionist role -- especially at modern technology companies that don't have office-wide phone systems or multinational corporations.
Likelihood: 65% Why: The field is projected to grow 12% by 2024, but with so much content on the internet with instructions, step-by-step guides, and hacks out there, it's no surprise companies will rely more heavily on bots and automation to answer support questions from employees and customers in the future.
Likelihood: 54% Why: As advertising shifts away from print and TV and towards web and social media landscapes, people simply don't need to be managing those sales for marketers who want to buy ad space.
More social media platforms are making it easy for people to buy space through free application program interfaces (APIs) and self-serve ad marketplaces to remove the salesperson and make it faster and easier for users to make money -- and that's reflected in the projected 3% decline in the industry.
Companies are democratizing the shopping experience with features like self-checkout, and the modern buyer is much more internet-savvy and more likely to do internet research and make a buying decision on their own.1 Likelihood: 0.55% Why Not: It's kind of in the name -- but your company's Human Resources department will likely always need a human at the helm to manage interpersonal conflict with the help of non-cognitive and reasoning skills.
Likelihood: 1.3% Why Not: Sales managers need a high level of emotional intelligence to hit their quotas each month, network and collaborate with customers, and motivate and encourage the larger sales team.
PR managers who have to raise awareness around an issue or mission need a particularly human touch to raise funds or get people to participate in a campaign, too -- and jobs are expected to grow 7% by 2024.
Likelihood: 3.7% Why Not: Event planning is a growing field, and if you ask anyone on our events team here at HubSpot, whether you're planning an event for employees, customers, or an industry event with tens of thousands of attendees, the planning process has many, many moving parts involved.
AIs can do some of this with title suggestions, writing prompts, and automated social media messages, but blog posts, books, movies, and plays will likely be written by humans for the foreseeable future.
Likelihood: 4.2% Why Not: Software engineering and development is hard enough for human beings to do, and the time and skill investment needed to create applications, software, and websites will be tough to replicate -- especially since developers need to execute perfectly to create great products for customers.
Likelihood: 5.5% Why Not: While some of the load can be lifted from editors with the automated proofreading technology mentioned previously, editors have to review writers' submission for clarity, accuracy, comprehensiveness, and originality.
Likelihood: 8.2% Why Not: Although there are some AIs taking small (and somewhat creepy) steps in the graphic design space, graphic design is both artistic and technical, making it an ideal role for a human being to carry out.
'As an example, today consultants help companies know what to do, when to do it and how to do it but soon AI-powered insights and recommendations software will give marketers their to-do list and that list is prioritized based on their specific goals,' he explains.
'This is going to be a continuously moving target, but for the time being, what AI can't do well is use emotional intelligence, understand situational context, make judgment calls, and generally see nuance and meaning like we do,' she says.
32 artificial intelligence companies building a smarter tomorrow
From Google and Amazon to Apple and Microsoft, every major tech company is dedicating resources to breakthroughs in artificial intelligence.
Meanwhile, revolutionary breakthroughs like self-driving cars may not be the norm, but are certainly within reach. As the big guys scramble to infuse their products with artificial intelligence, other companies are hard at work developing their own intelligent technology and services.
By highlighting only the most relevant and interesting information, businesses can make quicker decisions regardless of the staff's experience with data or analytics.
RELATED ARTICLES20 examples of artificial intelligence shaking up business as usual How AI is changing the banking and finance industries The robots will see you now: How artificial intelligence is revolutionizing healthcare
Industry: Fintech Location: New York, New York What it does: AlphaSense is an AI-powered search engine designed to help investment firms, banks and Fortune 500 companies find important information within transcripts, filings, news and research. The technology uses artificial intelligence to expand keyword searches for relevant content.
Using non-invasive blood tests, the company’s AI technology recognizes disease-associated patterns, providing earlier cancer detection and better treatment options.
Its LiDAR technology focuses on the most important information in a vehicle’s sightline such as people, other cars and animals, while putting less emphasis on things like the sky, buildings and surrounding vegetation.
By fusing problem solving, learning and memory technologies together, the company can build systems that learn and adapt without human assistance.
Called CARA A.I., the company's tech can search within the language, jurisdiction and citations of a user's uploaded documents and return relevant searches from the database.
Industry: Cloud, Robotics Location: Santa Clara, California What it does: CloudMinds provides cloud robot services for the finance, healthcare, manufacturing, power utilities, public sector and enterprise mobility industries.
Its cloud-based AI uses advanced algorithms, large-scale neural networks and training data to make smarter robots for image and object recognition, natural language processing, speech recognition and more.
The company's 'human-in-the-loop' platform uses human intelligence to train and test machine learning, and has powered AI projects for major companies like Oracle, Ebay SAP and Adobe.
From financial and insurance needs to travel and healthcare, the intelligent products perform duties and answer questions for tech support, billing, scheduling, purchases and policy information.
Industry: Big Data, Software Location: Mountain View, California What it does: Orbital Insight uses geospatial imagery and artificial intelligence to answer questions and gain insights invisible to the naked eye. Using data from satellites, drones, balloons and other aircrafts, the company can provide insights and forecasts to the agriculture and energy industries that normally wouldn’t be available.
Industry: Software Location: San Francisco, California What it does: OpenAI is a nonprofit research company with a mission to create safe artificial general intelligence (AGI). AGI aims to create machines with general purpose intelligence similar to human beings. With a focus on long-term research and transparency, OpenAI hopes to advance AGI safely and responsibly.
Sift uses thousands of data points from around the web to train in detecting fraud patterns. The technology helps payment processors, marketplaces, e-commerce stores and even social networks prevent fraud.
Industry: Software, Healthtech Location: Berkeley, California (US office) What it does: Zebra Medical Vision develops technology for radiology and medical imaging, enhancing the diagnostic abilities of radiologists while maximizing focus on patient care.
These algorithms will ultimately help medical professionals detect high-risk patients earlier and manage growing workloads with more accurate outcomes.
Spanning the agriculture, pharmaceutical and chemical industry, the company enables faster cultivation of microbes through automation software and a huge catalog of physical and digital DNA data.
Top Five Sales And Marketing AI Companies | Best AI Stocks
RELATED: Top Sales And Marketing Priorities For 2019: AI And Big Data, Revealed By Survey In this article: Artificial Intelligence (AI) Definition: Artifical intelligence is the programming of computer systems in a way where they can complete tasks that usually need human intelligence.
The purpose of Invoca is to produce higher quality leads, more significant marketing insights, and increasing pipeline with their Artificial Intelligence system Signal AI.
“Looking ahead to 2018, we believe AI will be core to helping our customers drive more revenue from phone conversations,” added Gregg.
“We’re incredibly excited to be recognized by CBInsights in the innovative field of Artificial Intelligence. There are very few companies in the B2B space that have actually mastered AI technology, and that have the data behind it to really harness the power of predictive analytics, and we’re honored to be among them,” said CEO of InsideSales.com, Dave Elkington.
Conversica automates and improves routine business conversations using virtual assistants powered by artificial intelligence.
“As the only provider of AI-driven lead engagement software for marketing and sales organizations, we’re productizing and commercializing Artificial Intelligence in a way that others can only talk about.
Our offering is used by more than 1,000 companies worldwide, and we’re seeing accelerated growth year over year,”
He continues: “We’re very excited about applying conversational AI to solve important business problems, and it’s wonderful to see that others are excited about it, too.”
This ability helps drive sales effectiveness at scale, figure out what’s working and what’s not.
“We believe Amplero’s recognition in Constellation’s Marketing Analytics Solutions Report validates the impact Artificial Intelligence marketing is having in finally fulfilling the promise of prescriptive analytics for global brands,” said Olly Downs, Ph.D., CEO of Amplero.
Through the Amplero AIM Platform, marketers are not only provided machine learning-driven insights at a scale not humanly possible, but intelligent action is taken for them to automatically exploit the positive impacts identified across thousands of recursive tests, resulting in significant lift in core business KPIs like topline revenue, customer engagement, and retention,” added Olly.
- On 17. oktober 2021
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