AI News, A psychological approach to human
- On Monday, August 26, 2019
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A psychological approach to human-automation interaction
For Dr. Nathan Tenhundfeld, however, the uncanny valley is just one of many factors he must take into account while researching human-automation interaction as an assistant professor in the Department of Psychology at The University of Alabama in Huntsville (UAH).
'We're at a unique point with the development of the technology where automated systems or platforms are no longer a tool but a teammate that is incorporated into our day-to-day experiences,' he says.
To answer these questions, Dr. Tenhundfeld has partnered with a colleague at the U.S. Air Force Academy, where he conducted research as a postdoctoral fellow, to use 'a massive database of robots' so that they determine how various components might affect the perception of a robot's capabilities.
Looking at the car's autoparking feature specifically, he and his team wanted to determine the user's willingness to let the car complete its task as a function of their risk-taking preference or confidence in their abilities.
'So we had this pattern where there were high intervention rates at first, but as they developed trust in the system—after it wasn't so novel and it started to meet their expectations—they began to trust it more and the intervention rates went down.'